How to generate a copy of the invoice

You can easily generate an invoice for campaigns at any time. Search and select the campaign you would like to generate the invoice for. Select ‘Display Invoice’ from the right. This will open the invoice in a new window. From here you can print or save the invoice as a PDF. Head here to learn […]

How to remove VAT from a campaign

Sometimes you will need to be able to remove VAT from a campaign (for example for a charity or not for profit organisation): First, search and select the campaign you would like to remove VAT for. Under ‘Campaign Details’ scroll to the bottom and hover next to VAT (20%) to select the edit pen icon. […]

How to authorise finance

Once a client has booked, you’ll need to authorise finance on their campaign to finalise the booking. Search and select the campaign you would like to authorise finance for. Under Campaign Details, you will see a Finance approval dropdown. Here you can select from three options: ‘No finance approval set’, ‘Pay within 5 days’ or […]

Which payment methods are accepted?

We use Stripe to process payments and accept all credit and debit cards they support including Visa, Mastercard, American Express, Discover, JCB, Diners Club and China UnionPay.

How to process a full refund

Occasionally, a client may need to cancel an entire campaign booking and you will need to process a refund for the full campaign amount. To do this, you first need to remove all the locations/panels then cancel the campaign. Processing a full refund when they have paid by card First, navigate to the campaign in […]

How to process a partial refund

Occasionally, a client may need to cancel select locations/panels from a campaign booking and you will need to process a partial refund. Processing a partial refund when they have paid by card First, navigate to the campaign in the Campaign Dashboard. Use the checkbox to select the locations/panels you wish to cancel and process a […]